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Returns & Exchanges

What is your exchange and return policy?

We accept unworn, unwashed, undamaged items within 30 days of receiving your order. All returns will be inspected once received at the warehouse and we will email you once the return has been approved and your refund/exchange has been processed. All

Need to make a return or exchange?

We want you to be satisfied with your Psycho Bunny purchase. If you are not, we will happily accept the return of unworn, unwashed, undamaged item(s) within 30 days of receiving your order or in-store purchase date. All original tags must be attached

Holiday Return Policy

Psycho Bunny products purchased from our own stores or www.psychobunny.ca from November 14, 2023 to December 25th, 2023 may be returned or exchanged until January 14th 2024. Purchases made after December 25th, 2023 are subject to our Standard Return

How do I exchange or return my order

Start your exchange or return online: Visit our Returns and Exchanges Page. print a shipping label, and bring your item the carrier listed on the label. You will receive an email when your return is received, and your refund has been processed.

Do you offer exchanges?

Yes! You can easily choose and initiate an exchange by visiting our Exchange and Returns Portal. Your exchange will be sent once we receive your original item. You will get an order confirmation email at that time. For all questions and inquiries, pl

Can I return or exchange a Psycho Bunny product that is marked down by 50% during a sale?

No, all Psycho Bunny products that are marked down by 50%, or more, are considered final sale and cannot be returned or exchanged. Please make sure to review your order carefully before submitting it, as we cannot make any changes once it has been pr